Learning from Error

Patient Safety (Learning from Error)

The workshop explores how multiple weaknesses present within the hospital system can lead to error. It aims to provide all health-care workers and managers with an insight into the underlying causes of such events. Although the workshop materials revolve around an error involving the inappropriate administration of a drug, the underlying principles of why an error occurs are universal. This workshop is based on the contents provided by World Health Organization.


By the end of this workshop, participants should:

  • Be introduced to an understanding of why errors occur
  • Begin to understand which actions can be taken to improve patient safety
  • Be able to describe why there should be greater emphasis on patient safety in hospitals
  • Identify local policies and procedures to improve the safety of care to patients
Who should attend?

This patient safety workshop is designed to be suitable for health-care workers (e.g. doctors, nurses, pharmacists), health-care workers in training (e.g. nursing students, medical students, residents), health-care managers or administrators, patient safety officers,
and any other groups involved in delivering health care.

Duration: 2 Hours